Shipping Policy

Last Updated: 21/8/2025

At Aeroida, we are committed to delivering your orders quickly and safely. This Shipping Policy explains how we process, ship, and deliver your purchases from www.aeroida.com.

1. Processing Time

Orders are typically processed with 5 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Custom or pre-order items may require additional processing time.

2. Shipping Methods & Deliver Time

Estimated delivery times are provided after the checkout by another email.

3. Shipping Rates

Shipping costs are calculated after the checkout based on weight, dimensions, and destination of the package.
Free shipping may be offered for orders over 1000Euros.

4. Order Tracking

Once your order shipped, you will receive a confirmation email with tracking information. You can track your shipment using the carrier's website.

5. Shipping Restrictions

We do not ship to P.O Boxes, APO/FPO addresses, or restricted areas (unless otherwise stated)
Customers are responsible for providing accurate shipping information. Incorrect addresses may result in delivery delays or additional charges.

6. Customs, Duties & Taxes (International Orders)

For international shipments, customers are responsible for any customs duties, taxes, or import fees imposed by destination country. These charges are not included in the product price or shipping cost.

7. Damaged or Lost Packages

If your package is lost or arrives damaged, please contact us with 5 days of delivery.
We will work with the carrier to investigate and resolve the issue.
We are not responsible for delays or damages caused by shipping carrier, customs, or other factors outside our control.

8. Contact Us

If you have any questions regarding our Shipping Policy, please contact us at:

Mavi ida Enerji San Tic Ltd Sti

Email: info@maviidaenerji.com

Address: Belediye Ticaret Merkezi No:210 Biga Canakkale 17200, Turkiye