Shipping Policy
Last Updated: 21/8/2025
At Aeroida, we are committed to delivering your orders quickly and safely. This Shipping Policy explains how we process, ship, and deliver your purchases from www.aeroida.com.
1. Processing Time
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Orders are typically processed with 5 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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Custom or pre-order items may require additional processing time.
2. Shipping Methods & Deliver Time
Estimated delivery times are provided after the checkout by another email.
3. Shipping Rates
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Shipping costs are calculated after the checkout based on weight, dimensions, and destination of the package.
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Free shipping may be offered for orders over 1000Euros.​
4. Order Tracking
Once your order shipped, you will receive a confirmation email with tracking information. You can track your shipment using the carrier's website.​
5. Shipping Restrictions
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We do not ship to P.O Boxes, APO/FPO addresses, or restricted areas (unless otherwise stated)​
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Customers are responsible for providing accurate shipping information. Incorrect addresses may result in delivery delays or additional charges.
6. Customs, Duties & Taxes (International Orders)
For international shipments, customers are responsible for any customs duties, taxes, or import fees imposed by destination country. These charges are not included in the product price or shipping cost.
7. Damaged or Lost Packages
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If your package is lost or arrives damaged, please contact us with 5 days of delivery.
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We will work with the carrier to investigate and resolve the issue.
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We are not responsible for delays or damages caused by shipping carrier, customs, or other factors outside our control.
8. Contact Us
If you have any questions regarding our Shipping Policy, please contact us at:​
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Mavi ida Enerji San Tic Ltd Sti
Email: info@maviidaenerji.com
Address: Belediye Ticaret Merkezi No:210 Biga Canakkale 17200, Turkiye
